BRINGING INTERNATIONAL INVESTMENT IN BPO TO AFRICA

DRIVING DIRECT FOREIGN INVESTMENT OPPORTUNITIES

GLOBAL THINKING - LOCAL KNOWLEDGE

ABOUT US

Dealco Investments is a team of top executives from the BPO sector

 

We  specialize in either M&A or in DBOT (Design, Build, Operate and Transfer)

We offer the market

 

  • Independent contact centre expertise (over 200 years combined) to assist in the setup or acquisition of an SA BPO operation

  • A dream team (BPO CEO, COO, EXCO executives and other award winning individuals in the BPO) which would help setup, operate and ultimately transfer operations allowing for a highly de-risked model

  • Speed to market – by leveraging our local knowledge and expertise we overcome many of the hurdles that are associated with internationals looking to do business in SA

  • Access to grants for funding – DealCo members were the first people in SA to access grants for international BPOS coming to SA and will ensure that much of the cost of setup of IT and training is paid for by the SA government

 

 

WHY USE THE DEAL COMPANY

WE HAVE OVER 20 YEARS EXPERIENCE IN THE AFRICAN MARKET

PROVEN TRACK RECORDS IN THE BPO ENVIRONMENT

WE HAVE BUILT, RUN AND SOLD MULTIPLE BLUE CHIP BPO COMPANIES
WE ARE THE LEADERS IN STARTUPS, BPO, DESIGN AND BUILD OUTS AND M&A
PROVEN TRACK RECORD HAVING SUCCESSFULLY WORKED WITH TOP 30 BLUE CHIP COMPANIES
 

OUR OFFERINGS

 

DETAIL

BPO - CONTACT CENTRES

Our key focus area. In DealCo we have over 20 years in BPO and spscialise in :

  • Contact Centre Management

  • Helping international contact centre brands launch in South Africa

  • Model Offices

  • Aquisitions

  • Outsourcing Contracts

  • Carve Outs

DBOT - DESIGN, BUILD, OPERATE, TRANSFER

Use our world class contact centre with best of breed operation and technology to build out your Southern African operation.

 

A risk free opportunity to bring your contact centre to Africa

Access to an Awesome Community of

Innovative Individuals 

Happy Hour Every Friday from 18.00

with Free Alcohol!

 

BPO - CONTACT CENTRES

Our key focus area. In DealCo we have over 20 years in BPO and spscialise in :

  • Contact Centre Management

  • Helping international contact centre brands launch in South Africa

  • Model Offices

  • Aquisitions

  • Outsourcing Contracts

  • Carve Outs

DETAIL

BPO - CONTACT CENTRES

Our key focus area. In DealCo we have over 20 years in BPO and specialise in :

  • Contact Centre Management

  • Helping international contact centre brands launch in South Africa

  • Model Offices

  • Acquisitions

  • Outsourcing Contracts

  • Carve Outs

ADVISORY SERVICES

Have an Expert in your corner when it comes to:

  • Independent Market Assessments

  • Contract Negotiations

  • Contract Management

  • Procurement Support

    • Vendor Due Diligence

    • Decision Validation

    • ROI Validation

DBOT - DESIGN, BUILD, OPERATE, TRANSFER

Use our world class contact centre with best of breed operation and technology to build out your Southern African operation.

 

A risk free opportunity to bring your contact centre to Africa. 

Then once stable and setup - take over the operation with peace of mind

MANAGEMENT SERVICES

Having a strong African team with commercial, legal and financial strength in working in Africa, means you are able to access the best possible benefits when doing business in Africa, which includes:

 

  • Recruitment

  • Grants & Incentives

  • Procurement

Meet The Team

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Kobus van der Westhuizen

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Kobus is a renowned customer service and contact centre strategist and passionate about customer service. He has more than 20 years’ experience in customer service and contact centre improvement consulting, analytics and supply chain optimisation. 

His experience includes the development of Customer Experience
strategies and service improvement for more than 30 brands globally.

 

Kobus also held executive positions, as well as consulted to large global BPO companies such as CCN and Aegis.

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François

Pienaar

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Francois Pienaar, born and educated in South Africa is world-renowned for his depth of leadership expertise and many impressive accomplishments.

Best known for leading South Africa to victory in the 1995 Rugby World Cup; a highly revered and successful businessman; renowned and respected television commentator and a passionate philanthropist, are but a few phrases that are synonymous with this South African icon.

 

Francois is the Founder and CEO of Advent Sport Entertainment and Media Pty Ltd and also Founder and CEO of The Make a Difference Leadership Foundation.

 

Francois holds law degrees from the University of Johannesburg as well as an honorary doctorate from the University of Hertfordshire.

 
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Andile Khumalo

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Andile Khumalo is a seasoned entrepreneur and Chartered Accountant (SA) with 20 years of finance and business experience. He primarily invests in growth companies operating in Technology, Media, Telecommunications and Financial Services.

Andile serves as Chairman of investee companies Ince and Brave Group. He started his career at Deloitte and in 2002 he joined Investec as an investment banker before starting his first business and eventually becoming a partner at MSG Afrika in 2007. After spending 11 years as a shareholder and COO of the media group, he exited MSG Afrika to start KhumaloCo in early 2018. 

Andile has served in various non-executive roles over the years, including as a member of the Takeover Regulations Panel, a member of the Directorate of Market Abuse, a director of South African Airways, and President of ABASA. In 2013, Andile founded I AM AN ENTREPRENEUR, a national programme that helps entrepreneurs grow their businesses. He serves as a fellow of The Centre for African Management and Markets at The Gordon Institute of Business Science and regularly writes and speaks on Entrepreneurship, Innovation, and Transformation.

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Craig Shalekoff

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Craig Shalekoff has over 20 years BPO experience. with a proven track record, with ‘hands on’ experience, in developing and implementing major transformation projects and efforts involving large international BPO organisations.
 

Craig has run multiple IT departments and has worked across Africa and Asia Pacific building multiple global networks. His project management has had him deliver the All Africa Games, built VISA centres for the British High Commission and deliver contact centres from international BPO players throughout Africa.

Craig holds dual roles as head of solutions for Dealco as well as using his PRINCE II Practitioner certification to oversee large projects.

CONTACT US

ADDRESS: 161 LOOP STREET, Cape Town

TEL: +27 82 902 0234  |  INFO@DEALCOMPANY.CO.ZA